Prime Score · Third-party risk management (TPRM)
A third-party risk platform that scores, monitors and documents every vendor
This comprehensive Third-Party Risk Management platform helps organizations streamline vendor risk assessment, real-time monitoring, compliance tracking, and centralized documentation for a secure, resilient vendor ecosystem.
Challenges
What kept breaking in the tools teams already had
As we began designing the Prime Score platform, we encountered several key pain points that organizations consistently face when managing third-party risk. These challenges highlighted gaps in existing systems — from rigid risk models and lack of real-time insights to inadequate access controls — and shaped the foundation of our design approach.
Rigid Risk Logic
Traditional risk scoring models lacked the flexibility needed to accommodate various industry-specific factors, leading to generic and often inaccurate vendor risk profiles.
Lack of Real-Time Monitoring
Most systems relied on periodic risk evaluations, leaving organizations exposed to undetected changes in vendor behavior or compliance status.
Scattered Access Control
User roles and permissions were managed inconsistently across systems, increasing the risk of unauthorized access and reducing audit transparency.
Solutions
What we designed in their place
In response to these challenges, we crafted user-centric solutions that brought flexibility, visibility, and control to the TPRM process. Our design empowers teams with real-time monitoring, customizable risk frameworks, and secure role management all within an intuitive and scalable platform.
Flexible Risk Engine
We developed a dynamic logic builder that allows teams to define custom risk scoring models, ensuring tailored evaluations based on sector, geography, and regulatory context.
Real-Time Risk Monitoring
By integrating with real-time data feeds and third-party APIs, we enabled continuous tracking of vendor risk status, allowing for immediate alerts and faster incident response.
Granular Access Control
We implemented a robust role-based access control (RBAC) system that offers fine-grained permissions, improving governance and making audits smoother and more reliable.
Competitive analysis
Where Prime Score sits against the incumbents
| Features | Prime Score | Archer (RSA) | UpGaurd | BitSight |
|---|---|---|---|---|
| Centralized Vendor Risk Database | Yes | Yes | Yes | No |
| Automated Risk Assessments | Yes | Yes | Yes | No |
| Cybersecurity Risk Ratings | Yes | No | Yes | Yes |
| Continuous Monitoring | Yes | Yes | Yes | No |
| Regulatory Compliance Support (GDPR, HIPAA) | Yes | Yes | No | No |
| Workflow Automation | Yes | Yes | Yes | Yes |
| Contract Lifecycle Management | Yes | Yes | No | Yes |
| Integration with Internal Systems (ERP, GRC) | Yes | Yes | Yes | Yes |
| Real-time Risk Alerts | Yes | Yes | Yes | Yes |
| Vendor Performance Tracking | Yes | Yes | No | Yes |
The positioning matrix as presented in the deck — competitor coverage as assessed at the time of the study, not a current benchmark.
Core capabilities
What the platform gives a risk team
Gain complete visibility into third-party risks with intelligent insights, real-time monitoring, seamless documentation, and automation built for today’s work environments.
Centralized Risk Intelligence
Get a unified view of all vendor risks, engagements, and compliance metrics accessible from anywhere, in real time.
Continuous Monitoring
Stay ahead of emerging threats with automated alerts and performance tracking across all third-party relationships.
Streamlined Documentation
Store, organize, and retrieve third-party data and risk reports efficiently for audits, reviews, and internal collaboration.
Automated Workflows
Replace manual processes with scalable workflows for onboarding, risk assessment, and mitigation, improving speed and reducing error.
User persona
Who the platform is actually for
“Before Prime Score, we were managing third-party risks through scattered spreadsheets and emails. It was nearly impossible to get a real-time snapshot of our vendor compliance. I was constantly chasing updates and worried about what we might be missing.”
Key capabilities
Key Capabilities That Power Smart Third-Party Risk Management
Simplify third-party risk management with tools that enhance visibility, automate assessments, and reduce risk exposure. From onboarding to ongoing monitoring, each feature helps you manage vendors efficiently and stay compliant.
Vendor Risk Assessments
- Send customizable risk questionnaires to vendors
- Track response progress and risk levels in real-time
- Automate scoring and flag high-risk areas
Centralized Risk Dashboard
- Get a unified view of all vendor risk metrics
- Monitor trends in compliance, security, and performance
- Enable leadership visibility with at-a-glance summaries
Risk-Based Tiering & Prioritization
- Classify vendors by risk profile and criticality
- Focus efforts on high-risk or high-impact vendors
- Allocate resources based on tiered risk levels
Real-Time Alerts & Mitigation Tracking
- Receive instant notifications on vendor risk changes
- Track open issues, overdue mitigations, and escalations
- Collaborate on resolution across internal teams
Audit & Compliance Reporting
- Generate detailed audit trails and compliance reports
- Align assessments with frameworks like GDPR, ISO, SOC 2
- Export insights for internal reviews or regulators
Product walkthrough
In remote and hybrid work environments, leaders lack visibility into how their teams truly feel and perform
Reproduced as delivered, including the headline — which is copy carried over from another deck rather than written for this one.
Strengthen Vendor Security with Smart Risk Assessments
Gain complete oversight of third-party cybersecurity risks with an intuitive assessment interface. Easily distribute questionnaires, monitor responses, and evaluate vendor security practices all in one streamlined platform. Categorize risk areas, track completion progress, and prioritize high-risk items effortlessly. Whether you’re onboarding a new vendor or conducting annual reviews, this tool simplifies your assessment workflow and strengthens compliance with industry standards.
Visualize Global Vendor Risk with Interactive Map Insights
Get a clear, geographic view of third-party risk across your global vendor network. The interactive map highlights total engagements, vendors at risk, and mitigation activity by region — empowering teams to monitor risk concentration and compliance performance in real time. With built-in compliance scoring, risk distribution metrics, and high-risk country indicators, this view provides a powerful snapshot to guide proactive risk mitigation and informed decision-making at scale.
Seamless User Onboarding for Smarter Risk Management
Accelerate your third-party risk workflows with a user-friendly onboarding experience. Easily capture essential vendor details, assign risk categories, and initiate assessments — ensuring your organization maintains compliance and stays ahead of potential threats from day one.
Figma prototype
Explore the Prime Score prototype
Interactive Prime Score prototype
